• Worldwide delivery

    Over 200 countries. Free on orders over CHF 60.

  • 30 days to change your mind

    Not right for your pet? Send it back.

  • Secure checkout

    Encrypted payment. We never see your card details.

  • A real reply within a day

    A person reads every message you send us.

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Fewer products. Chosen more carefully.

Most pet shops sell thousands of near-identical items and leave you to work out which one is worth your money. We carry a short, deliberate range, and each product has to solve a problem pet owners actually run into — a dog that inhales dinner in nine seconds, a shepherd that blows its coat across the living room every spring, fireworks in July.

We started in Switzerland and we ship worldwide. We're also upfront about how: our products come directly from our supply partners' warehouses, which is why a paw cleaning cup costs CHF 24.90 here instead of the CHF 45 a high street pet shop would charge. The trade-off is time, and we'd rather tell you that plainly than promise next-day and disappoint you.

How we choose what we stock

Questions people ask before ordering

How much is shipping?

CHF 3.90 within Switzerland and CHF 5.90 everywhere else — one flat rate per order, however many items you buy. Orders over CHF 60 ship free, worldwide. Nothing is added after checkout.

Do you ship to my country?

Almost certainly — we ship worldwide, to over 200 countries and territories. Enter your address at checkout to confirm. If your country isn't accepted there, message us and we'll tell you whether there's a workaround.

How long will my order take to arrive?

We process orders in 1–3 business days, then delivery depends on where you are: 7–14 business days in Switzerland and Europe, 10–18 in the UK, US, Canada, Australia, New Zealand and Japan, and 12–25 everywhere else. You'll get a tracking number by email as soon as your order is dispatched.

Will I pay customs or import duties?

Possibly, depending on where you live. Your country may charge import duty, VAT, GST or a handling fee on arrival — those are set by your government, not by us, and aren't included at checkout. Most of our products sit well under common duty-free thresholds, so most customers pay nothing extra. If you're unsure, ask us before you order and we'll help you work it out.

What if it isn't right for my pet?

You have 30 days from delivery, wherever you are in the world. If it arrived faulty or damaged, don't post it back — send us a photo and we'll replace or refund it, usually without asking for the item at all. And because you can't judge fit until your pet has tried it on, something tried once and returned clean still counts.

How do I choose the right size?

Measure around the widest part of your pet's chest, just behind the front legs, then check it against the size guidance on the product page. If you're between sizes or have a deep-chested breed, message us the measurement and we'll tell you which one to order. Worth doing — an international return costs more than a two-minute message.